Privacy policy
Privacy Policy
Last updated: July 2026
At LAWELL, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your information when you visit www.lawellca.com, place an order or otherwise interact with our website and services.
LAWELL operates this online store using the Shopify platform, which enables us to securely provide our products and services to you.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our website, we may collect the following information:
Contact Information
- Full name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
Order Information
- Products purchased
- Order history
- Payment confirmation
- Shipping information
Account Information
If you create an account, we may collect:
- Login details
- Saved preferences
- Wishlist items
- Account settings
Device & Website Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Cookies and similar technologies
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Process payments securely
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products, website and customer experience
- Prevent fraud and protect our business
- Comply with applicable legal obligations
- Send promotional emails if you have subscribed to our newsletter
Sharing Your Information
We value your privacy and never sell your personal information.
Your information may be shared only when necessary with trusted third parties, including:
- Shopify
- Payment providers
- Shipping and logistics partners
- Website hosting providers
- Customer support providers
- Analytics and marketing platforms
These providers only receive the information necessary to perform their services and are required to protect your data.
We may also disclose information where required by applicable law.
Shopify
Our online store is powered by Shopify.
When you use our website, certain information may also be processed by Shopify in order to securely operate the store, process payments, prevent fraud and improve platform performance.
To learn more about how Shopify processes personal information, please visit:
Marketing Communications
If you subscribe to our newsletter, we may occasionally send you updates about:
- New arrivals
- Exclusive promotions
- Seasonal collections
- Special offers
You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.
Cookies
We use cookies and similar technologies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Keep your shopping cart active
- Improve website performance
- Analyse website traffic
- Personalise your shopping experience
You can manage or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While we strive to maintain a secure environment, no method of electronic transmission or storage is completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict certain processing activities
- Object to marketing communications
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
International Data Transfers
Your personal information may be processed outside your country of residence where necessary to provide our services.
Where required by applicable law, appropriate safeguards are implemented to protect your personal information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements.
The updated version will always be published on this page together with the revised Last updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, we're happy to help.
LAWELL
Website: www.lawellca.com
Email: support@lawellca.com